Frontier

This document refers to the protection of natural persons with regard to the processing of personal data and the free movement of such data and is fully regulated by Portuguese law.
We make the following commitments with regard to our users' personal data:

  • To process data lawfully and fairly, collecting only the information that is necessary and relevant to the purpose for which it is intended;
  • Not to use the data collected for a purpose incompatible with that for which it was collected;
  • Ensure the express consent of the data subject whenever required;
  • Guarantee, free of charge, the right to delete the data used when requested by the data subject;
  • Have security systems that prevent unauthorised persons from consulting, modifying, destroying or adding to the data;
  • Respect professional secrecy in relation to the data processed;

This site can be visited without revealing any personal information. There are, however, pages where we require users to provide their personal data in order to take advantage of the services offered there.

User identification data will be collected by filling in an online form and will take place in accordance with the strictest security rules.

On the pages where users' personal data is collected, its transmission is encrypted using security protocols appropriate to the service.

Contact forms

Some of the pages on the site have a contact button that activates an email programme, which allows you to send messages to an administrative mailbox.

If you send a message in this way, only the personal data necessary to reply to you that you fill in on the form will be collected.

Contact requests sent to this mailbox may be forwarded to employees who are covered by the General Data Protection Regulation and are duly informed of the importance of complying with the duties laid down in the GDPR, with the aim of collaborating in administrative processes.

If you have any questions about how your message or personal data will be processed, please do not hesitate to include them in your message.

Purchase forms

To make a purchase on the site you need to enter personal details which are stored in the site's database and sent by email to an administrative mailbox. 

Personal data sent to this mailbox may be forwarded to employees who are covered by the General Data Protection Regulation and are duly informed of the importance of complying with the duties laid down in the GDPR, with the aim of being informed about the website development process.

We only use the personal data you submit to process your purchase.

If you have any questions about how your message or personal data will be processed, please do not hesitate to include them in your message.

Verify, change or delete information

If you would like to check, amend or delete your personal data that we hold, please contact us by email. In your message, clearly state the nature of your request (verification, amendment or deletion of personal data).

What are cookies?

A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.

Origin cookies are cookies set by the website you are visiting. Only that website can read them. In addition, a website may use external services, which also set their own cookies, known as third-party cookies.

Persistent cookies are cookies that are saved on your computer and are not automatically deleted when you close your browser, unlike a session cookie, which is deleted when you close your browser.
When you visit our website for the first time you will receive a cookie consent notice. By accepting or continuing to browse the site you consent to the use of cookies.

The aim is to enable the site to remember your preferences and to better analyse anonymously who visits the site for marketing purposes, for a certain period of time.

How we use cookies

This website uses first-party cookies and third-party cookies. These cookies do not collect personal information that allows the User to be identified, but only store generic information, such as the form or region/city of access, among others.

The source cookies used are as follows:

cookielawinfo-checkbox-analytics, cookielawinfo-checkbox-functional, cookielawinfo-checkbox-necessary and cookielawinfo-checkbox-others store the user's preferences in relation to cookies.

viewed_cookie_policy stores cookie consent information.

woocommerce_cart_hash and woocommerce_items_in_cart help the site determine when cart contents or data change. (Duration: Session)

wp_woocommerce_session contains an identifier for each user so that they can find their basket in the database. (Duration: 2 days)

woocommerce_recently_viewed records recently viewed products (Duration: Session)

store_notice[notice id] allows users to close shop notices

Third-party cookies come from the following sources:

Google
The policy cookies of services provided by third parties are beyond our control. Providers may, at any time, change the conditions of the service, the use and purpose of cookies, etc.

How do I manage cookies?

You can manage and/or delete the cookies you want. For more information, see aboutcookies.org. To delete all cookies already installed on your device, clear your browser's browsing history. This deletes all the cookies from all the websites you have visited. Please note that you may also lose some saved information (login data, preferences, etc.).

For more detailed information on how to control cookies specific to a particular site, see your browser's privacy and cookie settings. Most modern browsers allow you to prevent cookies from being installed on your device. If you choose to do so, you may have to manually adjust some preferences every time you visit a site or page and some services and features may not work properly.